We always ensure each customer is completely satisfied with the end result once their bathroom project is complete. Here are some kind words from our valued clients who enjoyed their customer experience from start to finish.
I found The Brighton Bathroom Company when I needed to replace a tired and dated en-suite shower room. Being an interior designer by profession, but not knowing any suppliers and installers local to where I live, I needed a company who understood my brief and aesthetic. They helped me source all the fittings which was a pain-free experience. Delivery was swift and installation was excellent quality. When one of the parts was found to be faulty, it was immediately replaced and we now have a beautiful space which we love using every day.
I arrived at The Brighton Bathroom Company in a blind panic as I had builders arriving in a matter of days to fit out two bathrooms and I hadn’t ordered any products. Chris immediately got down to business, figured out my budget, the look I was going for and then methodically helped me choose each and every product I would need to achieve my perfect bathroom. We went for different looks in each bathroom, one modern and one contemporary. Chris asked probing questions when choosing each element that helped capture my somewhat vague vision and his encyclopaedic knowledge of bathroom suppliers ensured that we got the absolute best quality products whilst respecting the budget we had set. Once the products were ordered, TBBC stored them all until we were ready for them onsite then delivered them in one delivery. Any issues were quickly resolved by the helpful TBBC staff. In short, I couldn’t recommend TBBC enough. And I have already sent a friend to them, who is equally impressed by the service she received. If you have a bathroom to fit out, then TBBC should be your first port of call.
Our bathroom looks great. The team at The Brighton Bathroom Company were really friendly and made some great recommendations. Their estimated overall project cost (products and installation) was pretty much what we had in mind. They also were helpful in finding us tricky specific product asks (tiles etc). I would go to them again.
We engaged TBBC to design and build our bathroom and en-suite. Our previous experiences with bathroom fitters was not great so we approached this project with a great deal of trepidation.
However we needn’t have worried. We met Louise and presented her with our thoughts and mood board and followed up with a detailed and collaborative consultation which resulted in some great ideas for our limited space. These were then worked up and professionally presented to us for sign off.
Once we engaged TBBC to start the works, they delivered the completed work within the agreed pricing and timelines. The build was executed very swiftly (less than 3 weeks for 2 rooms to be stripped, remodelled and rebuilt).
Every day we had a call from the builders to go over any issues/questions that arose as we went along – with a number of small enhancements being made to the original plan along the way. This meant that when it came to final sign off of the work, there were no snagging issues that required remediation.
The end result is amazing, with an exceptionally high standard of finish. We really could not have been happier with the end result or the way TBBC interacted with us during the design and build phases.
We are already using the new rooms and loving them! We would have absolutely no hesitation in recommending TBBC and would certainly use them again.
We are very happy with our 2 new bathrooms, Rosie and Andy did a great job!
When we first contacted The Brighton Bathroom Company to help us design our family bathroom, en suite and cloakroom toilet during a major home renovation we didn’t really have much idea of what we were looking for! But Chris and the team really made the whole process so easy, firstly with a visit to our home to get an idea of what style and layouts we wanted followed by visits to their lovely showroom to go through the designs and products.
We were really impressed with the designs Chris came up with and with a few tweaks we got the dream bathrooms we were hoping for that with ideas we would never have come up with ourselves! The communication was excellent, they liaised well with our builders, deliveries were timely and any issues dealt with in a very prompt fashion. The finished results are stunning, they really do look just like the plans!
We couldn’t recommend Chris and his team highly enough.
The team, from the initial design to completion of the bathroom installation, were thoroughly professional and diligent. Helen with her creative and beautiful designs and extensive knowledge of the right products for the right spaces. The expert and engaging team from Unique Bathrooms Ltd had all the appropriate skills to turn the wonderful designs into fabulous bathrooms. All in all this perfect team is highly recommended.
I can’t thank TBBC enough for making my dream bathroom become a reality. I am the envy of my friends! Particular thanks must go to Chris for his professionalism, his friendliness and his courtesy in all his dealings with me, to Rosie for all her hard work on the design, to Helen for sorting out a delivery so promptly and last, but by no means least, to Paul and Jack who must surely be two of the best ‘fitters’ in the business!
Working with Chris, Paul and the team on our bathroom was a great experience. They understood our brief well which was a bit unusual, we called it ‘electro-regency’ and as a result the first design they showed us was exactly what we wanted. Chris was good at the detail, arranging for elements that didn’t come out of the box to be made bespoke for us, for example we needed a gold electro-plated toilet flush which was all executed well. It took longer than anticipated from start to finish but the time was worth it because ultimately this was time spent on attention to detail. I would recommend for anyone looking to do something a bit unusual and unique to them.
Thank you to Louise for interpreting our ideas into a great shower room design and for making the process of selecting each component so easy. The 3D design was really helpful in understanding how it would look and your advice was invaluable in creating a stunning room that reflected the style of our house.
We used these guys when we installed a new bathroom last year. Chris is incredibly professional and really knows his stuff. He is also very helpful, nothing is too much bother. They also sell brilliant kit as well and we’ll be using them again when we put our utility room in later this year.
Awesome design solution provided by Helen @ Brighton Bathrooms to convert a small bathroom in a luxurious walk in wet room. Excellent use of space and exactly what we were looking for – great job 🙂 Superb workmanship by the fitting team – could not have asked for anytime more.
Lisa, Haywards Heath
My bathroom was beautifully designed and installed with no hassle, they did all the work and I was left with a gorgeous bathroom! The price totally matched the quality of service which was completely tailored to my needs. Very happy from start to finish and I would use them again.
I can highly recommend the Brighton Bathroom Company. The products and service they provide are excellent. Helen did a fantastic job of designing or bathroom and we will certainly be using them again to do our second bathroom.
Great Service from The Brighton Bathroom Company, I can’t recommend them enough. Chris supplied a bathroom for us and made the whole process very easy form start to finish. He has a wealth of knowledge and guided me through the whole process whilst respecting our tight budget. He and his staff even kept my little boy entertained! Amazing show room and a great experience for us.
I cannot thank Helen enough for her fabulous bathroom design. I said I wanted a “retreat” and that’s exactly what I got. She managed to combine contemporary with traditional and certainly had a sixth sense as to what I was looking for. Pete and his team were wonderful too – everyone friendly and courteous and always cleaned up at the end of the day. It’s been a pleasure and I wouldn’t hesitate to recommend TBBC to others contemplating a bathroom renovation.
The Brighton Bathroom Company has totally excelled in providing us with 3 stunning new bathrooms. They have been outstanding in their service and support from design through to installation and beyond. They have been easy to work with, totally professional and we could not have asked for any more. We totally love our new bathrooms and would not hesitate to fully recommend this company. Thank you TBBC.
Helen and the team were brilliant from start to finish. Through the design process she listened to our ideas and found the perfect solutions to meet our needs and the pictures showed the design clearly. The installation was done to a very high standard and all the team were friendly and considerate. The new bathroom is exactly what we wanted, we couldn’t be happier.
Emma, Burgess Hill
Excellent from start to finish. Very friendly yet professional. Design, project management and communication all first class. Had one issue that was resolved without fuss and to our complete satisfaction. Highly recommended.
When we decided to update our en-suite bathroom and add a dressing room, we were keen to find a reputable company with the capability not only to create an innovative design but also to project manage the whole end-to-end process.
TBBC definitely have this capability and created a design which matched our desire for a modern, stylish, top-end finish with a touch of glamour! TBBC were very hands-on with their project management throughout with regular site visits and meetings to discuss progress and quickly resolve any issues that came up. The installation team were excellent and the workmanship is of a very high standard.
We are absolutely delighted with the end product which looks exactly like the original computer generated design photos. We have already decided to use TBBC again for another bathroom project in our home and I would highly recommend them.
David & Irene, Chuck Hatch, Ashdown forest, Chuck Hatch, Ashdown forest
We recently had our bathroom designed and installed by The Brighton Bathroom Company. Everything about it is fantastic. Helen designed our bathroom and has a fantastic eye for design and huge knowledge of available products. The design was stunning. The installation was brilliant and, if anything, it looks even better than the mockup, all the small details look fantastic.
Would highly recommend The Brighton Bathroom Company for superb quality bathrooms and fantastic attentive service. Many thanks to Chris and Helen.
The Brighton Bathroom Company were simply fantastic!! We used them to design our new bathroom. From the moment we met Louise and the team in the studio, we instantly knew we would order our bathroom with them. The design Louise made for us was amazing and she captured our brief fantastically! The final bathroom looks exactly like her designs! Incredible service! Wouldn’t go anywhere else!
Rosie was absolutely fantastic – so helpful and polite!
Very happy with our two new bathrooms designed by Loiuse and fitted by Pete and his team. Would throughly recommend this company for its excellent and imaginative work.
The Brighton Bathroom company is definitely the place to go to if you want a reliable, honest, professional advice. Rosie has done an amazing job on the design of our bathroom and Chris was very helpful in advising us on the range of products. Danny is an excellent fitter that really cares throughout the project. I will definitely use The Brighton Bathroom Company again in the near future.
Excellent company – highly professional from the outset with great design ideas. I was consulted regularly throughout the process and my changing ideas for how things should look were accommodated by the team.
Dr. William, Brighton
Chris went beyond the call of duty to meet our tight time targets, spending a series of very late nights at our home to find out exactly what we wanted. Chris then designed each of the five rooms, reviewed everything with us, gave us full product lists and pricing, and made sure we were absolutely happy with the designs and all of the product choices. TBBC then went on to provide detailed drawings to our builders to enable all of the services and the items that we had chosen to be successfully installed to the designs. This was a complex project that was completed on time and absolutely to our satisfaction, the finished rooms are all superb. We have no hesitation in recommending The Brighton Bathroom Company.
Chris at The Brighton Bathroom Company provided a complete survey, design & bathroom installation that is seamless. He is very knowledgeable and knows what looks good. His fitters were skilled and considerate we are delighted with our new bathroom.
I cannot recommend the Brighton Bathroom Company highly enough. From first enquiry to final installation and completion they have been incredibly professional, helpful, solution-focused and visionary. I had a bathroom renovation and reconfiguration in my mind but I wasn’t sure what I could do with the space that was available. I was also worried that there might be some additional work needing to be done to replace my old bathroom in a very old house.
The Brighton Bathroom Company spent time explaining the process of how the design and installation would happen and were able to answer all my questions. I spent a wonderful meeting with the designer where she asked lots of questions about what I wanted and what I did not want in my bathroom, including any details about fixtures or features that I was particularly interested in. I was able to have a discussion about specific materials that might be used as well as colour schemes and things like lighting preferences, flooring and fixture details. Rosie asked lots of intelligent questions and I felt confident that she would come up with a fantastic design.
When I went to the showroom to see the final proposed design and the suggested materials I really couldn’t believe it – the design was absolutely stupendous. Not only was it spot-on in terms of the fixtures and features that I wanted to see but the colour scheme and materials chosen proposed by Rosie were absolutely fantastic – luxurious, modern but in keeping with the feel of the house.
I was really emotional to see that not only was my dream bathroom feasible but in fact it would exceed all my expectations.
We went to TBBC because we wanted help selecting the right products for our new bathroom and we were delighted with the results we got from Helen and the team. Helen went through all our requirements and preferences in detail and then produced a design for our bathroom with all the products selected for us. It meant we had the confidence that all the products would work well and look good together. It also meant we didn’t need to worry about missing anything, because Helen had taken care of everything, from tiles, lights, sink, bath tub etc. We are delighted with the final results and wouldn’t hesitate to recommend TBBC to anybody that is looking for help with their new bathroom.
Attention to detail and highly skilled craftsmanship has left me with a bathroom that I absolutely love.
An excellent job with friendly service. We were away when our new bathroom was installed but the communication was excellent. Thanks to Chris and Rosie, and Danny Curd the installer, for a job well done.
The Brighton Bathroom Company provided a highly professional, friendly and timely service which met our requirements for fully updating two en-suite shower rooms. We were very pleased and impressed with the project management of the installation and the skilled and considerate fitters who did the work.
Mr and Mrs L
We enlisted the services of TBBC to renovate my mother’s bathroom with the brief of making it useable for an elderly person’s needs but without looking like an institutionalised, functional uninspiring bathroom. And what a result! A stylish bathroom with function very much at its core. Helen project managed the whole renovation and was incredibly helpful, listening carefully to my mother’s needs and wants. Excellent communication, always keeping us updated and responding quickly to any queries on our part… They were very respectful of being in her space whilst they carried out the work. The bathroom is gorgeous and finished to a high standard. I can’t thank Helen enough for her expertise, support, service and sensitivity towards my mother. I would highly recommend the Brighton Bathroom Company.
Our bathroom was utterly transformed – subtly lit, totally insulated, bespoke cabinetry built and fitted plus hidden alcoves built in to give a luxurious feel, but keeping clean lines and ensuring totally functional for a family bathroom. Chris’ contacts with quality craftsmen and tradesmen were invaluable in ensuring the build was of impeccable quality and true to the design that we had agreed on. We couldn’t be happier with the finished product and will be using TBBC again for the next challenging en-suite transformation.
From our first meeting with Helen, our designer, through to installation by Paul, we highly recommend The Brighton Bathroom Company to anyone wanting to achieve an expertly designed and installed bathroom from start to finish. Their customer service is second to none.
We had lots of ideas of what we liked and the look we were after, but Helen instinctively knew the right fittings and products to achieve our vision. The end result is stunning and that is a testament to Paul’s attention to detail and workmanship during the installation and to carry through Helen’s excellent design.
Helen and Paul were a pleasure to work with and we are both so pleased with our new bathroom! Highly recommend The Brighton Bathroom Company when you want superb customer service, design and installation, with the end result a unique bathroom tailored to you.
We were exceptionally happy with the consultation, design & planning stages of the service received from Chris & his team. The installation itself was of the highest professional standards, with the installers themselves working tirelessly to deliver the perfect finished result on time. Couldn’t be more pleased.
The company provided an excellent service. It was good to leave everything in their hands to organise. The project was well managed from start to finish with high standards of design and workmanship. All the staff were very friendly, courteous and hard working. We are very pleased with the result and would recommend their services to anyone.
Phil and Sandra
I went to The Brighton Bathroom Company with a view to update our bathrooms at home but needing some design guidance. From the friendly welcome and advice on the first visit, the experience was fantastic. They were really great at developing the design which responded to our ideas and created a unique solution which worked for layout and the design feel we were looking for.
From the design to the installation, that friendly approach, quality and eye for detail continued all the way through. Pete, Andy and their install team were great and kept us informed all the way through.
They are a team that clearly care about their Clients and the bathrooms they are designing, supplying & installing.
I have had three bathrooms and a cloak room completed by The Brighton Bathroom Company and all of them are loved by us and everyone who has seen them when visiting
Thanks so much. 5 Stars!
Superb service from the planning phase and inventive design that Louise worked together with us on, doing a superb job reconciling our differences of opinion!
Once we had the start date, Chris kept us informed on progress and after delivery, installation by Madalin’s incredible team went well, with some wonderful inventive final touches.
We are very happy with our sumptuous new bathrooms, a big thanks to the team at Brighton Bathroom Company – we highly recommend!
I cannot recommend this company enough… from the consultation through to the end result. Friendly yet professional. The workmen were tidy and we were happy for them to have a key and come and go as they needed. We love our bathroom and it makes us smile every time we go into it…thank you so much!
We were recommended The Brighton Bathroom Company through a friend, as we’ve just moved in to an old property that needs renovating. We started with the Bathroom; and wow did we set the benchmark for the rest of the house. We were very clear in what we wanted and had our own ideas for the room. Chris instinctively knew the products, finishes required and details that would make the bathroom work. We’re both incredibly fussy, but the level of finish is superb and better than expected. The fitters got on with the job without a fuss and completed the job incredibly quickly. We’re so happy; a fantastic job, thank you The Brighton Bathroom Company.
We can’t thank Chris enough for helping us to create the perfect bathroom in our small space. After chatting through ideas, your designer got an idea of the look that we were aiming for. As we decided to go with black fixtures and fittings, we met a few problems finding everything along the way but Chris was amazing in finding solutions and providing us with options which fell within our budget. Our bathroom is now a place that you want to relax in. We would not hesitate to recommend The Brighton Bathroom Company to anyone.
Alison, Westbrook, Hove